Quick answer
In New York City, the landlord is generally responsible for keeping a rental unit free of pests — including mice, rats, and cockroaches — under the Housing Maintenance Code, and Local Law 55 (the Indoor Allergen Hazards Law) requires landlords to inspect for and remediate pests as allergen hazards at least once a year and when a unit turns over. Tenants must report infestations in writing and allow access for treatment.
Plain-English summary, not legal advice. This explains how NYC pest-control responsibility generally works in rental housing. For a specific dispute, consult a tenant attorney or contact NYC 311 / HPD.
The short answer
In a NYC rental, your landlord is generally responsible for pest control. Two overlapping rules put the duty on the building owner:
- Housing Maintenance Code. Landlords must keep dwellings “free from pests” and maintain habitable conditions — that covers mice, rats, and cockroaches.
- Local Law 55 (Indoor Allergen Hazards Law). Owners of multiple-dwelling buildings must inspect for and remediate indoor allergen hazards — explicitly including mice, cockroaches, and mold — using integrated pest management (IPM), at least once a year and every time a unit becomes vacant.
So in most cases the landlord must both find and fix the problem — and pay a professional to do it.
What the landlord must do
- Keep the unit and common areas free of pests.
- Under Local Law 55: inspect at least annually and at turnover, and remediate using IPM (sealing entry points and addressing the source, not just spraying).
- Arrange and pay for professional extermination of infestations.
- Fix conditions that let pests spread between units (shared walls, risers, trash areas).
What the tenant must do
- Report in writing as soon as you see signs — and keep a dated copy.
- Allow access for inspection and treatment, and follow prep instructions.
- Don’t make it worse (e.g. moving infested furniture into hallways, leaving food/clutter that sustains an infestation).
How to get it fixed (step by step)
- Document it. Photograph droppings, roaches, gnaw marks, or live pests with dates.
- Notify your landlord in writing. Email or letter to the owner/management; keep the dated copy.
- Ask for professional treatment. DIY rarely clears a building-borne infestation and can mask the source.
- Escalate if ignored. Call 311 or file with HPD; unresolved infestations can be cited as housing violations.
Why building-wide matters in NYC
In attached buildings, mice and roaches travel through shared walls, plumbing risers, and trash chutes. Treating a single unit while a neighbour’s stays infested just relocates the problem — which is exactly why the law frames remediation at the building level and favours IPM over one-off spraying.
Get it handled
If you’re a NYC landlord, managing agent, or tenant who needs a documented, professional treatment that satisfies these obligations, Expert Exterminating services all five boroughs with licensed, insured technicians. See also our guide to NYC bed bug law and how to get rid of mice in a NYC apartment.